We offer regular pool cleaning, maintenance, repairs and renovations so you can lie back and enjoy your pool all summer long.
Customer Care
Weekly, fortnightly, monthly, no lock-in contracts.
We’ll keep your pool sparkling and safe all year round:
- Manually vacuum pool
- Repairs and Renovations
- Brush walls and floor of pool
- Backwash and rinse
- Clean cartridge
- Clean all baskets of debris
- Set timers
- Water Testing
- Thoroughly check equipment
- 1 Hour service
Weekly, fortnightly, monthly, no lock-in contracts.
We’ll keep your pool sparkling and safe all year round:
- Manually vacuum pool
- Repairs and Renovations
- Brush walls and floor of pool
- Backwash and rinse
- Clean cartridge
- Clean all baskets of debris
- Set timers
- Water Testing
- Thoroughly check equipment
- 1 Hour service
The sophisticated way to keep your pool in-check
Giving your pool a “Medical” – the intention being to look at underlying problems that if left unattended can easily become serious (and expensive) to correct.
This service is provided during our business hours at the Fulham facility.
Did we mention? The service is absolutely free.
Did we mention? The service is absolutely free.
The sophisticated way to keep your pool in-check
Giving your pool a “Medical” – the intention being to look at underlying problems that if left unattended can easily become serious (and expensive) to correct.
This service is provided during our business hours at the Fulham facility.
Country customers – we’re happy to receive your sample by freight.
How to bring the water sample to Alphapools
Given our testing is so accurate – The sample must be clean.
- Should you use an alternative container, you should rinse the bottle thoroughly in the pool water itself (approximately 5-10 times),
- The sample should also be kept at approximately room temperature (excessive heat can affect the results).
Country customers – we’re happy to receive your sample by freight.
How to bring the water sample to Alphapools
Given our testing is so accurate – The sample must be clean.
- Should you use an alternative container, you should rinse the bottle thoroughly in the pool water itself (approximately 5-10 times),
- The sample should also be kept at approximately room temperature (excessive heat can affect the results).
FAQ
How long will my order take to arrive?
Alpha Pools endeavours to dispatch all orders within 24 hours of receiving the order. Delivery is via courier and thus their average delivery times apply and no guarantee as to delivery date can be made.
If you require an express courier service, please contact us to discuss your options.
What if I miss the delivery?
If you are not home to receive your delivery, a card will be placed in your mail box advising you to collect your parcel from your local post office.
Do you deliver to PO Boxes?
Alpha Pools does not deliver to PO Boxes.
Do you accept International Orders?
No, unfortunate Alpha Pools currently does not accept international orders.
Can I Return my order if I change my mind?
Please choose your items carefully as we do not accept refunds or exchanges for change of mind.
What if my item arrives defective?
Contact must be made to Alpha Pools within (14) fourteen days of the purchase date to be eligible for replacement or refund.
Items will be replaced with the same items originally purchased. For items that cannot be replaced, a full refund will be issued.
Please contact us at sales@alphapools.com.au if your goods are defective for confirmation and return address details.
What if my order gets lost in transit?
If you believe your goods have been lost in transit please contact us at sales@alphapools.com.au within 7 working days of placing your orders so we can investigate.
Who do I contact if I am having trouble placing my order?
ALPHA POOLS
PHONE
(08) 8353 5618
ADDRESS
Shop 5/587 Tapleys
Hill Road, Fulham S.A.
5024
Browse, download and print any of supplied PDF’s
We’re always ready to help clients with all their concerns and queries regarding owning and maintaining a pool.
In the meantime, you may also like to peruse the Fact Sheets listed: (Courtesy of SPASA*)
Water Balance
Spa Pool Maintenance
Pool Safety
Salt Chlorinators
Solar Heating
Saving Water
Sanitising the Pool
Concrete Pools
Gas Pool Heating
Algae
Pool Blankets
Winterising Your Pool
Heat Pumps
The Langelier Index
Ozone
Auto-Chlorine Dosing
Ionisers
Filtration